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Terms and Conditions

Welcome to Say It With Ya Mat! By accessing or using our website located at Say It With Ya Mat.Com, you agree to be bound by the following Terms & Conditions. Please read them carefully before placing an order.

1. General Information

This website is owned and operated by Say It With Ya Mat. Throughout the site, the terms “we,” “us,” and “our” refer to Say It With Ya Mat.

By visiting our site and/or purchasing from us, you agree to these Terms & Conditions, including any additional policies referenced herein.

We reserve the right to update or modify these Terms at any time without prior notice.

2. Products & Handmade Variations

All products are handmade and may contain slight variations in color, texture, paint placement, or design positioning. These small differences are part of the handmade process and make each mat unique.

We do our best to accurately display product colors and images, but actual colors may vary depending on your screen or device settings.

3. Custom Orders

Custom orders are welcome and encouraged.

By submitting a custom request, you confirm that:

  • You have the right to use any text, phrases, logos, or images submitted.
  • Your requested design does not infringe on any copyrights, trademarks, or intellectual property rights.
  • We reserve the right to decline any custom request at our discretion.

Mockups and previews are intended for visual reference only and may slightly differ from the final handmade product.

4. Processing & Shipping

Processing times vary depending on order volume and customization requirements. Estimated processing times are provided at checkout but are not guaranteed.

Once an order has shipped:

  • We are not responsible for delays caused by USPS, UPS, FedEx, weather, or carrier issues.
  • Customers are responsible for providing the correct shipping address.
  • Orders returned due to incorrect addresses may require additional shipping fees to resend.

Tracking information will be provided once available.

Return and Refund Policy

5. Returns, Refunds & Exchanges

Due to the custom and handmade nature of our products:

ALL SALES ARE FINAL ON CUSTOM/PERSONALIZED ITEMS.

We do not accept returns or exchanges for:

  • Custom orders
  • Personalized items
  • Sale items

If your order arrives damaged, please contact us within 48 hours of delivery at sayitwithyamat.com with photos of the packaging and product so we can review the issue.

Approved resolutions are determined at our discretion

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Say It With Ya Mat

Las Vegas, NV

Copyright © 2026 Say It With Ya Mat

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